Overview

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 2,600 employees around the world.
CRM Support Engineer (m/f/d)
Digital Development

Innsbruck, Austria
Professionals , Full-Time 38.5 h , Permanent

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Your Tasks

Main contact person for all Dynamics 365 support topics, including user management
Proactively identify problems and align with the CRM Product Owner
Identify the root cause of an issue and either fixing it or collaborate with colleagues in other domains to resolve it
Collaborate with colleagues on related business applications to improve the setup (ERP Microsoft Navision, Document Management Systems Saperion and Box)
Train end-users and help improve documentation

Your Profile

5+ years experience with CRM business applications (ideally Microsoft Dynamics 365, but also others)
Basic understanding of interfaces, power platform, XML and programming
Problem solver mentality – willingness to think outside the box!
A people person, keen on building strong relationships and able to understand problems and explain solutions
Ideally fluent English skills, German skills are a plus

Your Benefits

Central Location

Employee Discounts

Flexible Hours

International Environment

Onboarding

Workplace Well-Being

Your Benefits

Central Location
Employee Discounts
Flexible Hours
International Environment
Onboarding
Workplace Well-Being

Further information

Minimum Salary

Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is EUR 41,691.44.

Earliest Entry Date

This position is to be filled immediately.

Your Contact Person

If you have any questions please contact Caroline Schenk.

Apply Now
Contact

Want to join a company that helps bring the joy of sound to people with hearing loss? Apply now!

MED-EL Medical Electronics
Headquarters
Fürstenweg 77a
6020 Innsbruck,
Austria
Tel +43 (0) 5 7788 7788

Join an award-winning employer

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 2,600 employees around the world.
Want to join a company that helps bring the joy of sound to people with hearing loss? Apply now !

Social Media
Read user stories on the MED-EL Blog
Chat with users on the HearPeers Forum

Headquarters
Fürstenweg 77a
6020 Innsbruck,
Austria
Tel +43 (0) 5 7788 7788
jobs.medel.com