Customer Centricity Head GSA (all genders)


About the job

Our Team
At Sanofi, we’re building a team of brilliant individuals for our general business unit General Medicines with its broad portfolio in Diabetes & Cardiovascular. The people working for us are the most critical ingredient to our success story. As ‚Customer Centricity Head‘ you are a key driver for a total customer focus approach by ensuring the design and execution of HCP co-creation campaigns together with the Sales hubs, national campaigns, and customer segmentation.
Main responsibilities
Responsible for leading the Customer Segment Leads as well as the Area Customer Centricity Leads with best-in-class content and channel mix tactics
Accountable for alignment of customer requirements with Sanofi General Medicines capabilities to deliver a differentiated segment value proposition represented by a portfolio of products, services, and solutions
In charge for high level of understanding for customer needs & opportunities for General Medicines portfolio at specific customer segment
Monitoring of the right implementation of area-specific projects together with Commercial Leads and national campaigns in close alignment with Growth Leads
Ensuring Management & development of direct reports (12) & key talents (with People & Culture support)
Respecting corporate commitment and compliance guidelines in BU

About you

Education and professional Experience
Excellent knowledge of pharmaceutical industry
Several years of proven successful management experience
Exposure to international environment with profound knowledge of marketing, sales and finance enriched with international project management, business development, production, registration, legal and logistics

Soft skills
Strong people management skills & ability to develop new talents
Ability to engage people & collaborate transversally
Capability to partner with key public stakeholders

Fluency in English and German in speaking and writing

Pursue Progress. Discover Extraordinary.

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !


If you are interested, please send us your complete online application (either in German or English) with covering letter and curriculum vitae!
Apply online
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.

www.sanofi.de/karriere www.sanofi.at/karriere www.sanofi.ch/karriere

Sanofi-Aventis Deutschland GmbH http://www.sanofi-aventis.de http://www.sanofi-aventis.de https://files.relaxx.center/kcenter-google-postings/kc-276/logo_google.png

2023-04-16T14:57:15.121Z FULL_TIME
YEAR null

Berlin 10785 Lützowstraße 107

52.5019 13.3702394