Overview
Global Operations & Data Steward Business (m/f/d)
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Knauf Digital GmbH
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Commercial Excellence
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Munich and Iphofen
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Hybrid Remote
As Global Operations and Data Steward, you are on business side responsible for our Salesforce operations across the globe. This is a crucial role for the success of One CRM in today’s 60 live entities, which will increase to around 120 within the next years. In order to succeed, you need to be well equipped to handle stakeholders and tackle topics around Master Data, GDPR, Reporting, and coordination of IT operations. Besides that, we are also expecting that you «hands-on» and diligently work with data and support day-to-day operations.
What you’ll do
You monitor and maintain Master Data and Data Quality in collaboration with our GPOs Data & Reporting as well as regional and local responsible data stewards
You execute operative data management processes (e.g. duplicate cleansing, data import)
You work closely with our Global Process Owners, Rollout managers, Legal and Master Data Stakeholders
You are the counterpart for our IT Service Owner and Operations team to ensure our joint processes and communication and bring them to the next level
You actively consult & support our Roll-out teams and global community of Local Admins & Data Stewards in user setup, GDPR compliance, Master Data topics and Reporting
Who you are
Proven track record in similar Role
Salesforce and SAP knowledge preferred
Very good knowledge of CRM relevant user, legal and data domains (esp. Customer and Product Data)
Good understanding of GDPR and common data management concepts
High degree of diligence
What we offer
An open, dynamic corporate culture with flat hierarchies
Independent work with creative freedom
A wide time window for flexible working, including weekly home office days
Continuous individual training and further education
A brand new, modern office in Munich
Relocation support
If you are looking for a variety of challenging tasks with global reach and family atmosphere, then you are most welcome at Knauf Digital!
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Knauf as an employer
Knauf is an international market leader in the building materials‘ industry. About 40,000 employees at over 300 locations worldwide generate a turnover of over 12,6 billion euros. The foundation of our success as family business are our corporate values of humanity, partnership, commitment and entrepreneurial spirit. As a subsidiary, Knauf Digital GmbH has the mandate to drive commercial excellence through digitalization for all companies of the Knauf Group globally. Our mission is to rethink what it means to provide value to our customers and thereby drive growth for our businesses around the world.
The Knauf Group is a proud equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity. We strongly encourage applicants from all walks of life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, origin, religion, etc.
Workplace & Culture
About Knauf Digital
As a subsidiary, Knauf Digital GmbH has the mandate to drive commercial excellence through digitalization for all companies of the Knauf Group globally. Our mission is to rethink what it means to provide value to our customers and thereby drive growth for our businesses around the world. We focus on reinventing marketing, sales and service processes and integrate these processes with custom-made software and digital interaction solutions that we build for our customers along the entire construction value chain.
Founded in 1932 | Turnover 12.6 bn Euro