AS CLARINESS GROWS, SO DO OUR PEOPLE!
Clariness is a fast-growing international company in the life sciences domain with locations in Germany, the USA, the UK, China, Serbia, and Switzerland. We provide online patient recruitment, retention, patient surveys, study feasibility, and site selection services for clinical trials. Using our ClinLife® platform, we recruit patients efficiently, support investigator sites through the enrollment process, and accelerate clinical trial start-up timelines for sponsors. Currently, over one million people participate in our ClinLife® platform worldwide.
At Clariness, you have the opportunity to learn and develop, to grow, and perform to your fullest potential. You will work in an environment that values your ideas, teamwork, and personal safety. Clariness offers a dynamic, inquisitive, and diverse working environment with a strong entrepreneurial spirit and a passion for developing innovative, technology-driven solutions. We take pride in providing high-quality and transparent services, which we continually improve and adapt.
Clariness always offers new and exciting jobs. Start your career success with us or develop yourself with the best perspectives. Find the job that suits you and become part of the Clariness team.
We are looking forward to seeing you!
Operations Manager (f/m/d) Clinical Trial Registry
We are looking for a self-motivated Operations Manager/Portfolio Manager to support our Operational Team and directly work with our COO. The successful candidate will be developing an optimized operational flow for our online patient recruitment „Registry service“.
If you are interested in creating a positive impact on people’s well-being and health, love optimizing processes, managing projects, and excelling in problem solving we’d love to meet you.
As Operations Manager, you will be responsible for:
Implementing the right processes and practices across the service area.
Improving performance, managing resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels.
Helping us increase efficiency and profitability during the course of providing our registry services.
Ensuring all operations are carried out in an appropriate, cost-effective way.
Improving operational management systems, processes and best practices.
Formulating operational objectives.
Examining financial data and using it to improve profitability.
Performing quality controls.
Managing and improving portfolio and project management across the registry services.
We would like you to have:
Successfully completed degree in business administration, economics, industrial engineering or a similar degree, alternatively comparable training with several years of professional experience.
Proven track record of developing business processes.
Technical competence in professional project management and completed certification in project management (Prince2, IPMA, or comparable) is a plus.
Comprehensive know-how in professional change management and experience in multi-project management.
Excellent communication skills in German and English (spoken and written) as well as strong presentation/moderation skills.
Good knowledge of SharePoint Online/OneDrive/O365 environment; Proficiency in Microsoft Office suite and project management software/tools.
Strong communication skills, initiative, a sense of responsibility, agility, strategic and conceptual thinking skills, and intercultural competence.
What we offer:
A varied and exciting job with a lot of personal responsibility in an international company, where you can develop and expand your skills.
A secure workplace with many possibilities and room for your ideas.
A versatile field of activity and challenging projects.
Professional and personal development opportunities.
Competitive salary and benefits.
Flexible working hours and mobile working (home office).
Make an impact in healthcare – The speed of bringing needed medical innovation to market still depends on the duration of clinical trials. By globally lowering the barrier for access to clinical trials and increasing the chances to find a treatment for patients, we accelerate medical innovation.
Have we sparked your interest?
Would you like to become part of our dynamic, curious, and international culture with plenty of room for your ideas and creativity in an inspiring atmosphere? If so, we look forward to receiving your application with details of your desired salary and possible starting date, preferably via our application portal.
Clariness GmbH will treat the above information strictly confidential and will especially observe the applicable provisions of the applicable data protection laws. Further information about the use of the applicant data, you will find in the data protection declaration online at www.clariness.com/privacy-policy