Overview
Apply now »
(Senior) Digital Transformation Manager (m/f/d)
Location:
Frankfurt am Main, DE, 60549
Job Requisition ID: 8965
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
The Automotive Aftermarket division is responsible for Schaeffler’s global spare parts business. With innovative strength, technical expertise, and the highest product quality, Schaeffler Automotive Aftermarket is the trend-setting provider of repair solutions and services for internal combustion engines, hybrids, and electric vehicles and prepares the independent aftermarket for the technologies of tomorrow.
Your Key Responsibilities
Management of Digital Transformation projects from first concept creation to go-live
Analysis of customer journeys and internal processes; identification of pain points to derive options for customer experience improvement with focus on customer-service related activities
Structured documentation of improvement actions
Definition of aligned business concepts to improve customer experience
Development of effective and efficient global business processes based on customer needs
Calculation of benefit cases and business plans incl. scenario analysis
Derivation of prioritized business requirements in close cooperation with product owners of our customer facing applications
Definition of a global roadmap for customer experience improvements
Alignment with regions on global requirements and roadmap
Your Qualifications
Successfully completed international studies in e.g. economics, business administration, business IT or comparable education
Several years of international professional experience, preferably in a consultancy, technology company or similar job
Several years of experience in concept and business case development as well as implementation of digitalization projects
Experience in defining business processes, either in post-sales support, customer service or SCM
Relevant experience in change management / change driven Projects, knowledge of the Automotive Aftermarket is beneficial
Very good knowledge in MS Office, especially Excel and PowerPoint
Basic understanding of corporate IT and systems like Salesforce, SAP Commerce Cloud or S/4HANA with related processes, technologies, and system integrations
Strong leadership skills like entrepreneurship, strategic as well as analytical thinking, willingness to change, goal orientation and customer orientation
Strong communication skills combined with the ability to handle conflicts and high Team orientation
High ability for abstraction and conceptual thinking as well as enthusiasm for customer orientation and digitalization
Fluent in English spoken and written in addition with resilience, German is beneficial
Our Benefits
With us, you can expect flexible working time models, attractive salary and the following benefits:
A wide range of further personal development opportunities via the Schaeffler Academy
Rewarding your wealth of ideas, e.g., within the framework of the Schaeffler Awards
Health and sports offerings, e.g., through the Schaeffler Health Coach app
Accumulation of an additional old-age pension as part of the company pension scheme
Many other employee benefits, among others within the scope of corporate benefits
As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your online application.
www.schaeffler.com/careers
Your contact
Schaeffler Autom. Afterm. GmbH & Co. KG
Petra Koch
+4991328219893
Keywords: Experienced; Professional;
Full-Time ; Unlimited
; Information Technology & Digitalization;
Job Segment: ERP, SAP, Outside Sales, Change Management, Automotive, Technology, Sales, Management
Apply now »
Find similar jobs:
IT & Digitalization
×
Cookie Consent Manager
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Required Cookies
These cookies are required to use this website and can’t be turned off.
Show More Details
Required Cookies
Provider Description Enabled
SAP as service provider
We use the following session cookies, which are all required to enable the website to function:
„route“ is used for session stickiness
„careerSiteCompanyId“ is used to send the request to the correct data center
„JSESSIONID“ is placed on the visitor’s device during the session so the server can identify the visitor
„Load balancer cookie“ (actual cookie name may vary) prevents a visitor from bouncing from one instance to another
Advertising Cookies
These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies.
Show More Details
Advertising Cookies
Provider Description Enabled
LinkedIn
LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn.
Cookie Policy
Cookie Table
Privacy Policy
Terms and Conditions
Google Tag Manager
Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more.
Privacy Policy
Terms and Conditions
AddThis
AddThis is a widget that allows you to share jobs across the web to various other platforms. Opting out of AddThis cookies will remove your ability to view and use this widget.
Data Subject Rights
Privacy Policy
Terms and Conditions
Confirm My Choices Accept All Cookies Reject All Cookies